SHIPPING & DELIVERY
Receiving time=Processing time (1-5 working days) + Shipping time.
Note: Weekends and holidays are excluded from processing and shipping time.
Shipping:
- Free Standard Shipping - Local Postal (10-15 working days) For any orders of $100 or more.
- $5.99 Standard Shipping- Local Postal (10-15 working days) For any orders under $100.
- From $13.99 Express Shipping - DHL (2-4 working days).
Note: The shipping fee for Express Shipping is $13.99 (USD) for the first 0.5kg, and a further $3.50 for each subsequent increment of 0.5kg.
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RETURNS & EXCHANGES
We accept returns within 30 days of receipt for most items in new condition.
Note:
1. Items received within 30 days from the delivered date.
2. Items must be returned unwashed, unworn, undamaged and in original packaging with tags attached.
3. Customers are responsible for return shipping.
4. Contact us first to get a return or exchange authorization before returning the item.
5. Clearance items cannot be returned, refunded or exchanged.
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